Privacy Policy

TLC Car Care

TLC Car Care (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (the “Site”) and our services. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you request a quote, contact us, or use our services, we may collect certain personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Vehicle details

b. Non-Personal Information

We may also collect non-personal information automatically, such as:

  • IP address
  • Browser type
  • Access times
  • Referring website URLs

This data helps us understand usage patterns and improve our Site’s functionality.

2. How We Use Your Information

We use the information we collect to:

  • Provide services, including alloy wheel refurbishments, diamond cut alloy wheel services, and polished rim services.
  • Respond to your inquiries and requests for quotes.
  • Improve and personalize your experience on our Site.
  • Communicate service updates, promotions, or important notices.
  • Analyze and monitor Site usage for better service delivery.

3. Sharing of Information

We do not sell, rent, or trade your personal information with third parties. However, we may share information with:

  • Service Providers: We may share information with third-party vendors who support our operations, such as IT support or marketing services, under strict confidentiality agreements.
  • Legal Compliance: We may disclose information if required to comply with legal obligations or protect our rights, property, or safety.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, please understand that no method of electronic storage or transmission is 100% secure.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve user experience and gather usage data. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit the Site’s functionality.

6. Your Choices and Rights

You have rights over your personal information, including the right to:

  • Access: Request a copy of your personal information that we have collected.
  • Correction: Update or correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our Site may contain links to other websites, including our social media pages (e.g., Facebook, LinkedIn, Instagram, YouTube). We are not responsible for the privacy practices or content of these third-party websites.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to review this page periodically to stay informed of any changes. The “Last Updated” date at the top indicates when the latest changes were made.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

  • TLC Car Care
  • Phone: (604) 225 3897
  • Address: 6391 Elgin St. Celina, Delaware New York United States

From expert repairs to performance enhancements and restorations, we deliver excellence in every detail.

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